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Helping Yourself/A friend through a difficult time

What to do if your friend has a problem

• Listen and be there for them
• Talk to them/gently advise them
• Be as informed as possible about their issue (checkout
• If it is a serious problem it is a good idea to advise them to get more professional help

What to do immediately after a traumatic event

• Make sure you are with people
• Talk about the incident with others (if ready)
• Do things you find relaxing
• Avoid drugs and alcohol
• Try to eat something

What to do in an emergency:

• Ring 999 or 112 this will get you through to the Gardai, ambulance or fire brigade.

Finding the right type of help
Sometimes the first or second person you talk with does not work out, but don’t give up.  Check out the Info and Services section of this Resource Kit for contact details of people or organisations in your local area that may be able to help.

First point of contact: Your local Doctor - GP
Your local doctor is an excellent place to start if you have a worry and can work with you or refer you to other health professionals.

Relationships and Sexuality Contact Details

Crisis Pregnancy Agency:  Tel: 01-8146292
4th Floor, 89/94 Capel St., Dublin  Text List to 50444

Crisis Pregnancy Services Options   01-8146292
Free Text “list” to 50444 (couldn’t find)
Provides advice and counselling to women dealing with an unplanned pregnancy

Teenage Parenting Support Initiative:   
Tel: 041-9875273
Support services for all teenage parents
in Co. Louth for two years after birth

Outcomers    042-9329816
8 Roden Place, Dundalk 
Helpline    042-9352915
information, support and befriending services for gay, lesbian and bisexual people

Gay Switchboard   01-8721055
Carmichael House, North King St, Dublin 7
Helpline (Mon – Fri 7.30pm – 9.30pm, Saturday 3.30pm – 6.00pm)    
Non-directive, non-judgemental, befriending, support and general information service to the gay, lesbian and bisexual community, their families and friends.

Irish Family Planning Association  1850-49-50-51
60 Amiens St., Dublin 1                  01-8069444
Provides information and counselling designed to promote sexual health for women and young people in particular

STI Clinics
Daisy Hill Hospital Newry  048 30835000
      Ext: 5050

St James’ Hospital Dublin  01-4162315/6
The Guide Clinic   (for appointment)

Infectious Disease Clinic  01-8301122
Outpatients Department
Mater Misericordiae Hospital
North Circular Road

Gay Men’s Health Project  Tel: 1800 201187
Baggott Street Clinic   Tel: 01 6726164
19 Haddington Road
Dublin 4
Free STI testing for gay people

           Mental Health Support Groups

Aware      01-6617211
72 Lower Leeson Street, Dublin 2    
Helpline (10.00am – 10.00pm, 7 days)  1890-303-302
Provides information and support to people who experience depression

Bodywhys     1890-200-444
P.O. Box 105, Blackrock, Co. Dublin                   01-2834963
(Helpline Mon and Wed 7.30pm – 9.30pm, Tues and Fri 12.30pm – 2.30pm Thurs 10.00am – 12.00pm)
Help, support and understanding for people with eating disorders like Anorexia or Bulimia Nervosa

Schizophrenia Ireland:    01-8601620
Helpline: 1890621631     schizi@iolie
Helpline (Mon, Wed, Fri 12pm to 4pm Tues  
3.30pm to 7.30 and Thur 10am to 2pm)
provides impartial  information on a range of issues related to schizophrenia.

National Office for Victims of Abuse  1800 222282

The CARI Foundation    01-8308529
110 Lwr Drumcondra Road, Dublin 9
Helpline (Mon – Fri 9.30am – 5.30pm)     
1890 924 567
Counselling and support for children (up to 18 years) following
the disclosure or discovery of sexual abuse.

Alcohol and Drug Support Services

Drugs /HIV Helpline     1800 459459
Offers support, information, guidance and referral to anyone with a question of concern related to substance misuse and/or HIV and sexual health.

Gamblers Anonymous     01 8721133
Operates a 24 hour telephone service, holds regular meetings around the country and is a self-help organization.

AL-ANON AND AL-ATEEN   01-8732699
Support groups for families and friends of alcoholics

Narcotics Anonymous    01-6728000
4-5 Eustace Street, Dublin 2
A group of recovering addicts who have found a way to live without the use of drugs


24 Hour Information Line   1850 24 1850
Information line provided by the Health Service Executive

GP Out of Hours 24 Hour Service 1850 777911
The North East Doctor-On-Call service provides you and your family with an experienced local family doctor outside normal surgery hours: between 6pm and 8am Monday to Friday and 24 hours a day during weekends and bank holidays.

Health Board Information  Phone: 1850 2418 50
Helpline for Louth, Meath, Cavan & Monaghan

Smoking Quitline   Phone: 1850 201203

Asthma Society of Ireland  Phone: 1850 445464

Irish Cancer Society   1800 200 700
5 Northumberland Road, Ballsbridge, Dublin 4.
Support organizations for family and patients

ME sufferers
Chronic fatigue Syndrome  1890 200912
     01 235096


Gingerbread    Phone: 046 9023241
The National Association of One Parent Families
Local Branch Navan CYWS

National Association for Single Parents
2 Lower Pembroke Street, Dublin 2

Teen Between      01-6785256
38 Upper Fitzwilliam St, Dublin 2     
Support Service for teenagers (12 – 21 yrs) of separated parents

Emergency Numbers

Rape Crisis Centre
P.O. Box 72,76 Clanbrassill St., Dundalk  1800 212122 
Dublin Helpline (24 hour)    1800 778888
Counselling service for survivors of rape, sexual abuse or child sexual

Victim Support
National Helpline    1850 661 771
Emotional and practical support for the victims of crime

Doctor on call     1850777911

Grief & Loss Services
SOLAS Bereavement Counselling Service
Christchurch Square, Dublin 8   1850-222-300
Counselling service for children who have lost someone close to them

Console (The Bereaved by Suicide Foundation)
Helpline: 1800 201 890
Provides free counselling, support and helpline services to those bereaved by suicide.   The foundation also offer education and training programmes.

Rainbows Ireland Ltd.    01-4734175
Helps children who have been bereaved through parental death, separation or divorce to work through the grieving process which follows such significant loss.


Spun Out:
An Irish website covering all aspects of health, lifestyle, culture and craic. It's an online youth information centre, a magazine, a health clinic, a contact directory, a youth media forum, a take action initiative, a community building place and lots more.

Health Service Executive – North East Health information for young people in Cavan, Monaghan, Louth and Meath : A site that focuses on all things youth in Ireland today

Reach Out! : a site that helps young people through tough times

Aware: helping to defeat depression

Mental Health Ireland: hosts the pro teen matters web magazine, which is created by young people for young people.  There is info about your physical and mental health, frequently asked questions, competitions, jokes and stories.  The Mental Health Ireland site also has info about mental health and illnesses, services and lots more.

Gay switchboard:  non-judgemental information and support

Don’t forget if you need someone to talk to at anytime of the day or night you can ring either:
Childline on 1800 666 666, it is a free call, or the Samaritans on 1850 60 90 90 for the cost of a local call

More Information

Useful numbers:
Childline: 1800 666 666 – Available to call at any time, you can talk about anything and the call is free.
Samaritans: 1850 60 90 90 (cost of a local call, available 24hrs) – Provide confidential support if you are feeling sad or distressed.

Web sites:
Alcohol Lifebytes:,menu.html Check it out for a  whole lot of info about what alcohol does, how it affects you and your health and a whole lot more.
Wrecked: A whole lot of info stories and quizzes A site for young people who are wanting to change their drug and alcohol use.

Web sites:
Bullying at school: Check it out for more info on bullying
Don’t suffer in silence: Ideas for helping to tackle bullying