Helping Yourself/A friend through a difficult time
What to do if your friend has a problem
• Listen and be there for them
• Talk to them/gently advise them
• Be as informed as possible about their issue (checkout www.spunout.ie)
• If it is a serious problem it is a good idea to advise them to get more professional help
What to do immediately after a traumatic event
• Make sure you are with people
• Talk about the incident with others (if ready)
• Do things you find relaxing
• Avoid drugs and alcohol
• Try to eat something
What to do in an emergency:
• Ring 999 or 112 this will get you through to the Gardai, ambulance or fire brigade.
Finding the right type of help
Sometimes the first or second person you talk with does not work out, but don’t give up. Check out the Info and Services section of this Resource Kit for contact details of people or organisations in your local area that may be able to help.
First point of contact: Your local Doctor - GP
Your local doctor is an excellent place to start if you have a worry and can work with you or refer you to other health professionals.
Relationships and Sexuality Contact Details
Crisis Pregnancy Agency: Tel: 01-8146292
4th Floor, 89/94 Capel St., Dublin
email@example.com Text List to 50444
Crisis Pregnancy Services Options 01-8146292
Free Text “list” to 50444 (couldn’t find)
Provides advice and counselling to women dealing with an unplanned pregnancy
Teenage Parenting Support Initiative:
Support services for all teenage parents
in Co. Louth for two years after birth
8 Roden Place, Dundalk firstname.lastname@example.org
information, support and befriending services for gay, lesbian and bisexual people
Gay Switchboard 01-8721055
Carmichael House, North King St, Dublin 7
Helpline (Mon – Fri 7.30pm – 9.30pm, Saturday 3.30pm – 6.00pm)
Non-directive, non-judgemental, befriending, support and general information service to the gay, lesbian and bisexual community, their families and friends.
Irish Family Planning Association 1850-49-50-51
60 Amiens St., Dublin 1 01-8069444
Provides information and counselling designed to promote sexual health for women and young people in particular
Daisy Hill Hospital Newry 048 30835000
St James’ Hospital Dublin 01-4162315/6
The Guide Clinic (for appointment)
Infectious Disease Clinic 01-8301122
Mater Misericordiae Hospital
North Circular Road
Gay Men’s Health Project Tel: 1800 201187
Baggott Street Clinic Tel: 01 6726164
19 Haddington Road
Free STI testing for gay people
Mental Health Support Groups
72 Lower Leeson Street, Dublin 2
Helpline (10.00am – 10.00pm, 7 days) 1890-303-302
Provides information and support to people who experience depression
P.O. Box 105, Blackrock, Co. Dublin 01-2834963
(Helpline Mon and Wed 7.30pm – 9.30pm, Tues and Fri 12.30pm – 2.30pm Thurs 10.00am – 12.00pm)
Help, support and understanding for people with eating disorders like Anorexia or Bulimia Nervosa
Schizophrenia Ireland: 01-8601620
Helpline: 1890621631 schizi@iolie www.sirl.ie
Helpline (Mon, Wed, Fri 12pm to 4pm Tues
3.30pm to 7.30 and Thur 10am to 2pm)
provides impartial information on a range of issues related to schizophrenia.
National Office for Victims of Abuse 1800 222282
The CARI Foundation 01-8308529
110 Lwr Drumcondra Road, Dublin 9
Helpline (Mon – Fri 9.30am – 5.30pm)
1890 924 567
Counselling and support for children (up to 18 years) following
the disclosure or discovery of sexual abuse.
Alcohol and Drug Support Services
Drugs /HIV Helpline 1800 459459
Offers support, information, guidance and referral to anyone with a question of concern related to substance misuse and/or HIV and sexual health.
Gamblers Anonymous 01 8721133
Operates a 24 hour telephone service, holds regular meetings around the country and is a self-help organization.
AL-ANON AND AL-ATEEN 01-8732699
5 CAPEL ST., DUBLIN 1
Support groups for families and friends of alcoholics
Narcotics Anonymous 01-6728000
4-5 Eustace Street, Dublin 2 email@example.com
A group of recovering addicts who have found a way to live without the use of drugs www.na.ireland.org
24 Hour Information Line 1850 24 1850
Information line provided by the Health Service Executive
GP Out of Hours 24 Hour Service 1850 777911
The North East Doctor-On-Call service provides you and your family with an experienced local family doctor outside normal surgery hours: between 6pm and 8am Monday to Friday and 24 hours a day during weekends and bank holidays.
Health Board Information Phone: 1850 2418 50
Helpline for Louth, Meath, Cavan & Monaghan
Smoking Quitline Phone: 1850 201203
Asthma Society of Ireland Phone: 1850 445464
Irish Cancer Society 1800 200 700
5 Northumberland Road, Ballsbridge, Dublin 4.
Support organizations for family and patients
Chronic fatigue Syndrome 1890 200912
Gingerbread Phone: 046 9023241
The National Association of One Parent Families
Local Branch Navan CYWS www.gingerbread.ie
National Association for Single Parents
2 Lower Pembroke Street, Dublin 2
Teen Between 01-6785256
38 Upper Fitzwilliam St, Dublin 2
Support Service for teenagers (12 – 21 yrs) of separated parents
Rape Crisis Centre
P.O. Box 72,76 Clanbrassill St., Dundalk 1800 212122
Dublin Helpline (24 hour) 1800 778888
Counselling service for survivors of rape, sexual abuse or child sexual
National Helpline 1850 661 771
Emotional and practical support for the victims of crime
Doctor on call 1850777911
Grief & Loss Services
SOLAS Bereavement Counselling Service
Christchurch Square, Dublin 8 1850-222-300
Counselling service for children who have lost someone close to them
Console (The Bereaved by Suicide Foundation)
Helpline: 1800 201 890
E.mail: firstname.lastname@example.org www.suicidebereaved.com
Provides free counselling, support and helpline services to those bereaved by suicide. The foundation also offer education and training programmes.
Rainbows Ireland Ltd. 01-4734175
Helps children who have been bereaved through parental death, separation or divorce to work through the grieving process which follows such significant loss.
Spun Out: www.spunout.ie
An Irish website covering all aspects of health, lifestyle, culture and craic. It's an online youth information centre, a magazine, a health clinic, a contact directory, a youth media forum, a take action initiative, a community building place and lots more.
Health Service Executive – North East
www.youthhealthne.ie: Health information for young people in Cavan, Monaghan, Louth and Meath
www.youth.ie : A site that focuses on all things youth in Ireland today
Reach Out! : www.reachout.com.au a site that helps young people through tough times
Aware: www.aware.ie helping to defeat depression
Mental Health Ireland: www.mentalhealthireland.ie hosts the pro teen matters web magazine, which is created by young people for young people. There is info about your physical and mental health, frequently asked questions, competitions, jokes and stories. The Mental Health Ireland site also has info about mental health and illnesses, services and lots more.
Gay switchboard: www.gayswitchboard.ie/ non-judgemental information and support
Don’t forget if you need someone to talk to at anytime of the day or night you can ring either:
Childline on 1800 666 666, it is a free call, or the Samaritans on 1850 60 90 90 for the cost of a local call
Childline: 1800 666 666 – Available to call at any time, you can talk about anything and the call is free.
Samaritans: 1850 60 90 90 (cost of a local call, available 24hrs) – Provide confidential support if you are feeling sad or distressed.
Alcohol Lifebytes: www.lifebytes.gov.uk/alcohol/alc_,menu.html Check it out for a whole lot of info about what alcohol does, how it affects you and your health and a whole lot more.
Wrecked: www.wrecked.co.uk/ A whole lot of info stories and quizzes
Mylifeboat.com: www.mylifeboat.com A site for young people who are wanting to change their drug and alcohol use.
Bullying at school: www.scre.ac.uk/bully Check it out for more info on bullying
Don’t suffer in silence: www.dfes.gov.uk/bullying/ Ideas for helping to tackle bullying